Frequently Asked Questions

Please read our FAQ before sending us a message.

You can become a part of Aalayaa family in one simple step.  You need to click on "Sign In / Register" option on the top right corner of our website and provide us with some of your basic information.
We accept payments through Credit Cards: Visa/Master Card/Discover /American Express/PayPal
Your credit card or any other bank details do not come to us but to the credit card company directly for the payment approval directed by Gateway Interface. Hence, your bank details stay confidential.

AalayaaOnline is using latest data encryption technology to ensure that your account information is not available to outside resources. Also we never authorize our customer's information to any third party. We consider that the privacy of our customer is extremely important to us. We are in the business of serving you and not selling the information of the customers. Your name, address and other information's are collected only to attend your order.
We accept payments only in US Dollar however for your convenience you can see the approximate value of the product in your preferred currency by selecting the option of currency on the left side of the page.
Yes, we do accept payments via PayPal 
You do not need a PayPal Account to make the payment.  It is not compulsory to register in PayPal.  You can use PayPal as a Guest User.  Guest user is being used by credit/debit card holder who wants to use the PayPal gateway just as a service provider. 
Yes, we ship the orders to every corner of the world.  We have partnered with reputed shipping firms to offer our customers the best service.

Custom Duty charges are a tax levied on import of goods by the custom authorities of your respective country to raise revenue.  Mainly, custom duty is levied on the value of goods or upon the weight, dimensions or some other criteria of the item.  These vary from country to country, and even from item to item.


Every time when an item crosses an international border from one country to another, it is subject to these charges by the importing country rules and regulations.  Charges such as Custom or Import Duties, VAT, Local Sales Tax, Clearance charges are not in our, or any seller's, control, but are determined by your local government.

We have no control over these charges and cannot predict where they will occur.  Every time when an item crosses an international border from one country to another it is subject to these charges by the importing country rules and regulations. The charges may vary according to the rules of different countries depending on item, item value, quantity, end use, materials or methods used to make the item, discretion and work load of the duty officer etc.  If you are in any doubt, you are encouraged to check with your country custom office.

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We are open 24/7 Online

100 Middlesex Blvd
Plainsboro, NJ 08536, USA


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